Residential Sales Associate
Job Title: Residential Sales Associate
Company: CertaPro Painters of Roanoke, VA
Job Type: Full-Time | Commission-Based
Location: Roanoke, VA
Compensation: Competitive Base Salary + Commission Structure
Schedule: Monday–Friday | Some Evenings and Weekends May Be Required
About CertaPro Painters®
CertaPro Painters® is the largest residential and commercial painting franchise in North America. Since 1992, we've been helping customers beautify their homes and properties with a focus on professionalism, attention to detail, and exceptional service. We are committed to delivering certainty of a job well done through every interaction—from consultation to project completion.
Position Overview
We’re looking for a Residential Sales Associate (RSA) to meet with homeowners, provide tailored painting project proposals, and guide customers through our sales process. This is a client-facing, consultative sales role ideal for someone who thrives on relationship-building, enjoys being active in the community, and is driven by results.
Key Responsibilities
- Conduct in-home and virtual customer consultations using CertaPro’s proven sales process
- Listen to customer needs and create detailed, customized proposals
- Consistently follow up with prospective clients via phone, email, or text until the job is won or declined
- Participate in local marketing efforts including door hangers, yard signs, home shows, and community events
- Maintain and update activities and customer details in our CRM system
- Prepare weekly reports and participate in goal-setting sessions and ongoing sales training
- Ensure smooth project handoffs by communicating scheduling needs to the production team
- Contact completed jobs to ensure customer satisfaction and request referrals
Qualifications
- 2+ years of sales or customer-facing experience (in-home sales or construction industry preferred)
- Valid driver’s license with clean driving record
- Strong interpersonal, communication, and presentation skills
- Highly organized, goal-oriented, and self-motivated
- Strong time management and problem-solving skills
- Proficient in technology (CRM systems, Microsoft Office, tablets)
- Willingness to work occasional evenings or Saturdays during peak seasons
What We Provide
- Company vehicle
- Business phone
- Tablet or laptop for business use
- Comprehensive sales training and ongoing support
- Commission structure with high earnings potential
- Opportunity to grow within an established, respected brand
Apply Now!
If you’re passionate about sales, love working with people, and want to be part of a growing and respected organization, apply today to join the CertaPro Painters® team as a Residential Sales Associate.
Opportunity is Knocking
Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters® brand culture. This makes each independently owned and operated CertaPro Painters® franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters® franchise, as well.
