CertaPro Painters of Nashua and Westford (an independently owned and operated CertaPro Painters franchisee) is looking for a temporary part time office associate. Supporting our office team to service all prospective and existing customers to exceed their painting needs and create customers for life. This position is located in our Nashua office.
This position is approximately 20 hours per week and needed until October. It may be extended based on business needs.
Position Overview
We are looking for a highly organized, proactive Office Associate to support day-to-day administrative operations while contributing to marketing initiatives. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment, communicates effectively, and enjoys taking initiative across a wide range of responsibilities that support both internal teams and customer experience.
Key Responsibilities
Responsibilities include, but are not limited to:
Administrative Operations
- Answer and direct incoming calls with professionalism and efficiency
- Schedule estimates, appointments, and follow-up visits
- Serve as a primary point of contact for customers via phone and email
- Record accurate messages and ensure timely communication and follow-through
- Order, track, and maintain office supplies and materials
- Organize and maintain digital and physical filing systems
- Support team members with data entry, documentation, and basic reporting
- Assist with general office organization and vendor coordination
Marketing Support
- Assist with social media posting and basic content management
- Support distribution of marketing materials and customer outreach efforts
- Coordinate customer reviews, testimonials, and follow-up communication
- Track and manage marketing inventory (brochures, yard signs, promotional items)
- Provide support for community engagement and promotional events
Qualifications/Certifications:
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- High school diploma or GED required
- Proficiency with social media platforms and digital marketing fundamentals
- Strong working knowledge of Microsoft Office Suite
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Effective time management and ability to prioritize tasks
- Self-starter with a willingness to learn and take initiative
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Work Environment:
This role is primarily office-based with opportunities to assist in community and marketing activities as needed.
Each CertaPro Painters® business is independently owned and operated.
Opportunity is Knocking
Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters® brand culture. This makes each independently owned and operated CertaPro Painters® franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters® franchise, as well.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.
