Production Associate
CertaPro Painters of North Canton is growing and looking to add a Production Associate to our team. This person would oversee the residential painting production process and serve as the key point person for BOTH our painting crews and customers. This person will need to have strong skills in communication, customer service and problem solving. Performance in the role is measured by customer and crew satisfaction.
Detailed Roles & Responsibilities
- Lead and mentor the Job Site Supervisors (painting crew leads) by providing them the support and guidance they need to manage their crews efficiently and effectively
- Provide an exceptional customer service experience and resource for our home and business owners to dramatically differentiate ourselves from our competition
- Visit job sites daily checking in with crews and homeowners ensuring smooth executions
- Ensure that our painting crews deliver the highest quality work in the most efficient way
- Recruit, hire and retain the best Painting Crews and job site supervisors in the business
- Work hand in hand with the Sales Associate and Office Manager to drive production schedules, crew staffing and flow of work.
- Respond to client concerns or issues with a positive attitude, a solutions oriented approach and quick & efficient resolution.
- Be a team player. Over-communicate and collaborate with our internal team to help ensure success, deliver positive results and drive growth for the business.
- Provide office staff backup when the Office manager is out of the office
Some (but not limited to) careers we have seen be successful
- Restaurant Managers
- Roofing Production
- Landscape Production
Desired attributes + skills
- Strong Communication skills are a must including a friendly + positive demeanor
- Spanish speaker - highly preferred (not required)
- High attention to detail, strong work ethic and a problem solver
- Multi-tasking
- Ability to work closely with painting crews to teach and motivate them
- Knowledge in the painting process and industry products.
- Unrestricted driver's license and clean driving record
- Ability to work Monday-Friday with some Saturdays and some nights depending on the project.
Benefits/Compensation:
- Great company culture and values
- Extensive corporate training + mentoring from local production Lead
- Company provided phone
- Company car
All qualified applicants will receive consideration regardless of race, religion, color, sex or national origin.
Company Overview
CertaPro Painters of North Canton is a locally owned and family operated business. We are proud to bring the long-standing quality and excellence of CertaPro to serve our local community and make peoples homes, building and industrial spaces more beautiful. We are a small and cohesive team that constantly works together to provide the best possible value to our Clients.
Salary range: 50K to 65k + bonuses (adjusted based on experience)
Paid time off
Healthcare Stipend
Opportunity is Knocking
Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters® brand culture. This makes each independently owned and operated CertaPro Painters® franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters® franchise, as well.
