POSITION OVERVIEW
- Initiate, develop, and grow commercial painting relationships
- Ensure customers receive a detailed written proposal for all request
- Ensure that our customers’ needs and expectations are clearly communicated and accurately documented on a written proposal
- Present CertaPro Painters of Pittsburgh – South Hills to prospective customers to differentiate ourselves from our competition
- Position is hybrid role with ability to work full or part-time in the office and/or from a home office
REQUIREMENTS
· Valid driver’s license
PREFERRED EXPERIENCE
· Working knowledge of interior and exterior paint coatings, carpentry, drywall, EIFS, DRYVIT, and other construction
· Business-to-business sales and marketing experience
ESSENTIAL FUNCTIONS
MARKETING:
· Identify prospects in target markets
· Initiate contact and build relationships through individual contacts and relevant trade associations
· Maintain social media presence
· Manage budget of sponsorships, memberships, and other trade association opportunities
· Market to database of previous customers, current prospects, and dead leads to grow revenue
· Collaborate on commercial case studies and commercial portfolio for website
SALES:
· Win sales commitments with new customers in a competitive market
· Grow revenue from existing accounts and relationships
· Appropriately determine gross margin to win business while remaining profitable
· Develop relationships with peer providers to network and gain new accounts
ESTIMATING:
· Meet with the customer, in person, whenever possible to perform an estimate and gather information about their needs
· Create a detailed written proposal that accurately, specifically, and clearly defines the customer's needs and expectations
· Responsible for approving and communicating to clients all change orders for jobs in progress
· Use the commercial estimating worksheet to estimate all jobs over $10,000
PRODUCTION:
· Upon landing the job, clearly communicate the most up-to-date scope of work and the customer's needs to the production staff
· Assign the most appropriate crew to jobs based on their past performance, preferences, and abilities
· Develop a close working relationship with Job Site Supervisors to ensure all expectations set forth on the written proposal are met.
· Schedule all commercial jobs and order paint and supplies
· Ensure all landed jobs are “handed off” to the Job Site Supervisor in person and all CertaPro SOPs are followed.
· Ensure that the Job Site Supervisor (JSS) is clear on the scope of the job
· Ensure that crews produce jobs at or above the projected gross margin
· Facilitate the resolution of customer complaints promptly
· Collaborate with Residential Production Associate and owners to continuously recruit, hire and train top tier painting crews
· Collaborate with team on painter appreciation events and production meetings in terms of content, facilitation, and planning
· Maintain and continuously recruit a roster of commercial crews to meet the needs of commercial business
ADMINISTRATIVE:
· Prepares weekly analysis of results in preparation for meeting with supervisor
· Communicate job profiles for all landed jobs
· Collaborates on subcontractor agreements, client invoices, and other job-related documents
· Update CRM with sales, prospecting activities, and all follow-up activities
· Ensure all jobsite supervisors have completed all onboarding paperwork before working on CertaPro jobs
· Collaborate to accurately cost all jobs (paint, supplies, labor)
· Pay subcontractors for completed work
At CertaPro Painters, we're dedicated to delivering certainty to our clients. We specialize in beautifying homes and buildings, and we're committed to providing exceptional service.
If you're goal-oriented, organized, and energetic, apply now and be part of our team!
