CertaPro Painters of Arvada | NW Denver is looking to hire an Office Manager to join our team. This person is the key point-of-contact for all customers working with CertaPro Painters of Arvada. They are integral to the team, business and customer experience. The role has a wide variety of responsibilities ranging from Financial Management to Project Management to Customer Service to Marketing.
Our ideal candidate is someone that has experience in many of the key areas listed below but most importantly someone that is passionate around small business, great with systems, strives on providing great customer service and is vested in their own personal growth. We want someone who is looking to be part of a team and build something special. If this sounds like you, please apply!
Responsibilities
- Financial Management
- Financial tracking of all projects and AR payments in the CRM + QuickBooks
- Paying vendors, invoicing customers + producing performance reports
- Running payroll for subcontractors on a weekly cadence
- Billing clients & collecting payments
- Project Management
- Be a master of the CRM (Customer Relationship Management) tool
- Guide Clients through our process from beginning to end ensuring a positive customer experience
- Managing the production schedule and updating customers and crews DAILY
- Constant contact with Sales Associate, Production Associate and Crews
- Customer Service
- Impeccable customer service to all customers and potential customers
- Problem solving around production & customer challenges or issues
- Marketing
- Help support all key marketing initiatives (Direct Mail, SEO, Partnerships & Events)
- Team, customer and crew appreciation programs and events
- Social Media Support
- Office Management
- General administrative duties supporting all core team members
- Office Organization & management
- Office Inventory management /crew supplies
Qualifications/Certifications:
- General office management experience is required
- Fluency in QuickBooks & general accounting
- Friendly demeanor + customer service experience
- Extremely organized and detailed oriented
- Knowledge of Microsoft office + Teams (preferred)
- Bilingual Spanish Speaker (highly preferred)
- Experience within the Contractor/Home Improvement space (preferred)
Compensation:
- $25/hr-$28/hr
- Opportunity for growth within the organization
- Great company culture and values
- Extensive corporate training + mentoring
- Company cell phone
Company Overview
CertaPro Painters of Arvada is a locally owned and family operated business run out of Applewood, Colorado. We are proud to bring the long-standing quality and excellence of CertaPro to serve our local community and make peoples homes, building and industrial spaces more beautiful. We are a small but mighty team that constantly works together to be the best in our industry and provide an outstanding customer experience to everyone that works with us.
Opportunity is Knocking
Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters® brand culture. This makes each independently owned and operated CertaPro Painters® franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters® franchise, as well.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.
