CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients. 

 

 

 

·        Flexible office hours for the right candidate.

·        Represent CertaPro Painters to all suppliers, customers, applicants, employees, etc. so as to differentiate ourselves from our competition and to further enhance our ‘Brand of Certainty’.

·        Service all prospective customers and customers with the objective of meeting/exceeding their painting needs and building customers for life. 

·        Service all employees with the objective of meeting/exceeding their needs and building an employee for life.

·        Ensure that all tasks are completed in a timely and professional manner.

·        Develop a close working relationship with the General Manager (GM), Sales Associate(s) and the Production Associate(s) to ensure that all expectations set with the employees and customers are met.

·        Live the Values of CertaPro Painters:

 

·        Fulfill the obligations of the essential functions; Marketing, Sales, Production, Financial, Administrative, Human Resource and Personal Development as outlined below.

 

 

·        Manage and process all Datamining mailings.

·        Maintain franchise website to be compliant with CertaPro Standard Operating Procedures 

·        Ensure all Marketing Tactics are executed as per the Company’s Annual Marketing Plan.

·        Ensure all customer mailing lists are up to date.  

·        Perform commercial telemarketing.

·        Attend trade shows as required.

·        Order direct mail with direction from Franchisee or General Manager.

 

·        Create sales packages.

·        Enter leads into system.

·        Update customer reference lists on a regular basis.

·        Maintain inventory and update all point of sale material.

·        Schedule estimates for the Sales Associate(s).  

·        Send estimate follow up letters to customers with Sales Associate’s direction.

·        Print directions to estimates for Sales Associate(s).

 

·        Collect and track actual hours worked on job sites daily. 

·        Update Production Scheduler.

·        Create employee MIS (productivity and referral rating) and distribute.

·        Create Job Jackets and hand off to Production Associate by Wednesday for following week's production.

·        Update “white board” with Production Associate’s direction.

·        Keep track of warehouse inventory and equipment.  

·        Order paint and materials with Production Associate’s direction.  
·        Act as point of contact for customers.

 

·        Keep QuickBooks up to date and accurate.  To include: recording deposits, journal entries, etc...

·        Issue Purchase Orders (PO’s).

·        Cost all completed jobs (from the previous week) in CertaOne by Tuesday. 

·        Pay all bills.

·        Invoice customers.

·        Prepare reports.  To include: Profit & Loss, Balance Sheet, Accounts Receivable, Account, etc...

·        Reconcile paint and material supplier invoices.

·        Manage the office supply budget.

·        Reconcile expense reports submitted by Line Staff and Job Site Staff.

·        Make all deposits.

·        Prepare monthly trend for General Manager

 

·        Replicate Certa Notes daily.

·        Update and keep CertaOne accurate daily.  To include but not limited to: changing the job status, updating customer contact information, etc.  

·        Reconcile Certa Notes to completed job jackets.   All hand written notes and change forms are to be entered into CertaOne.

·        File job jacket when job is complete. 

·        Maintain all files.  

·        Process all incoming and outgoing mail.

·        Maintain professional presentation of the office.

·        Order supplies for the office and others as required.

·        Maintain vendor relations and files as required.  To include: insurance, phone companies, subcontractors, etc.

·        Manage facilities.

·        Enter data as required.

·        Answer the phones and coordinate messages and tasks.

·        Prepare weekly analysis of results in preparation for Goal Setting and Review (GS&R) with supervisor.

·        Create and maintain any reports requested by direct supervisor.

·        Organizes company functions.

 

 

·        Maintain employee applications.  

·        Obtain all background checks as required.  

·        Make sure all employee files (paper and electronic) are up to date and accurate.   

·        Manage paperwork for employee termination.    

 

·        Certified in the operation of QuickBooks. 

·        Certified in the operation of CertaOne.

·        Participation leading to certification in the Franchise Company’s Leadership Development Program.  Specifically: Conflict Resolution, Problem Solving, Coaching, Priority Management and Goal Set and Review.

·        Participation in Regional or National On-Going Training Conferences/ Meetings.

·        Participation in other personal development sessions as required.

 

·        Payroll complete & accurate on a weekly basis.

·        First run of General Ledger (GL) complete by 8th of every month.

·        Second run of General Ledger complete by 10th of every month.

·        Previous weeks Completed Jobs costed accurately by Tuesday of every week.

 

·        Office hours and can be flexible for the right candidate.

·        Work at home part time option following demonstration of proficiency with job duties.

·        Paid vacation.

·        Paid holidays.

·        Great opportunity for professional growth.

 

·        High school diploma or GED.

·        Ability to effectively communicate with customers.

·        Experienced with social media and digital marketing a plus.

·        Organized and detailed oriented.

·        Excellent verbal and written communication skills.

·        Excellent organizational and time management skills.

·        Knowledge of Microsoft office packages.